Q1: What are the primary services provided by SKY?
We are not just an ordinary ice cream truck; we provide hospitality and mobile ice cream truck rental services for all types of private and public parties and events.
Q2: What types of events can SKY cater to?
We cater to all occasions, including: birthdays, neighborhood block parties, corporate events, fundraisers, product launches, marketing events, film rentals, photo shoots, family gatherings, school events, sporting events, and weddings.
Q3: What is the concept or theme that sets SKY truck services apart at parties?
Our distinction lies in delivering a complete experience that combines refreshing taste with outstanding service. The truck is dedicated to bringing joy and instant smiles to every event we serve by providing a wide selection of premium frozen treats that suit all tastes and dietary needs.
Q4: What pricing packages are available for booking the ice cream truck?
We offer 6 diverse packages to suit various event sizes:
Basic Package: $175 (includes up to 30 servings / 30 minutes duration).
Standard Package: $225 (includes up to 50 servings / 45 minutes duration).
Classic Package: $335 (includes up to 75 servings / 1 hour duration).
Premium Package: $475 (includes up to 100 servings / 1.5 hours duration).
Gold Package: $650 (includes up to 150 servings / 2 hours duration).
Platinum Package: $775 (includes up to 200 servings / 2.5 hours duration).
Q5: What happens if the number of guests exceeds the servings specified in the booked package?
You can request additional servings. The cost per additional serving varies by package as follows:
Basic Package: $5.00 per additional serving.
Standard Package: $4.50 per additional serving.
Classic Package: $4.00 per additional serving.
Premium Package: $3.75 per additional serving.
Gold & Platinum Packages: $4.00 per additional serving.
Q6: What should I do if I am unsure of the final guest count when booking?
You can start by booking our lowest package (the Basic Package, which includes 30 servings). As your actual attendance increases, we will adjust your booking to match the package that gives you the best available value and rate.
Q7: Are there any special discounts for large events?
Yes, we offer special discounts for school-related events and large-scale events with more than 250 guests.
Q8: How can I book a date for my event?
You can book directly through the website by filling out the booking form, which requires your Name, Phone, Email, Address, State, Preferred Date & Time, and Estimated Guest Count.
Q9: Does booking require a deposit or upfront payment?
No, booking does not require any upfront deposit (No deposit required).
Q10: When is the service fee paid?
Q11: What payment methods do you accept?
We accept all forms of payment.
Q12: Are there additional travel fees for the truck?
We always strive to deliver our services to everyone at affordable rates; depending on the event location, a minor travel fee may apply. You can contact us to quickly verify the details for your area.
Q13: What are the prominent ice cream brands available on your trucks?
Our trucks feature a selection of top famous brands and products such as: Richie’s Italian Ice, Hoodie Cup, Big Dipper Chocolate Lovers, Banana fudge bomb pop, Cool Tube, Jolly rancher bomb pop, and Cry Baby.
Q14: Are the products you offer free of artificial ingredients?
Yes, our ice cream features a rich and refreshing taste, and it is 100% free of artificial ingredients.
Q15: Do you have vegan options available?
Yes, we provide completely plant-based ice cream options.
Q16: Do you have products suitable for the keto diet?
Yes, we offer Keto Friendly options that fit a low-carb lifestyle.
Q17: Do you offer gluten-free options?
Yes, products are available under the Gluten Free classification to suit individuals with allergies.
Q18: Are there options with no sugar added?
Yes, we provide ice cream products with No Sugar Added.
Q19: Are the products organic and non-GMO?
Yes, our products are 100% Organic and Non-GMO.
Q20: Which states are covered by SKY truck services?
We provide our services in the states of Massachusetts, New Hampshire, and Rhode Island.
Q21: What are the main cities you serve in Massachusetts?
We serve a large number of cities, including: Boston, Cambridge, Andover, Arlington, Braintree, Brookline, Cape Cod, Quincy, Salem, Somerville, Waltham, and many other cities listed on the website.
Q22: What cities are available for your services in New Hampshire?
We cover several cities including: Atkinson, Hampstead, Kingston, Nashua, Plaistow, Brookline, Hollis, Londonderry, Newton, Salem, Derry, Hudson, Merrimack, Pelham, and Windham.
Q23: What are your official working hours and days?
We work around the clock, seven days a week: daily 24/7.
Q24: Where is the main headquarters or the starting point of the truck located?
Our primary location is at: Boston, MA 02108, United States.
Q25: How can I quickly contact you by phone?
You can call us directly at: 6179996331.
Q26: What is the official email address for correspondence and inquiries?
Our email is: info@sky-icecreamtruck.com.
Q27: Does the company have social media platforms to follow the truck's updates?
Yes, you can follow us on our official accounts on Facebook, Instagram, and Google available at the bottom of the website.
Q28: How can I as a customer complete and book an ice cream package through the website?
The website allows direct and seamless booking without the need to create an account beforehand. You can go directly to the “Book a Truck” page, select the appropriate package for your guest count, and then fill out the booking form to send your request directly to the team to confirm your event date.
Q29: Does confirming the truck booking require paying any amounts online?
No, the website clearly indicates that there is no need to pay any deposit or upfront amounts when submitting the booking request (No deposit required). Details are coordinated and confirmed directly with you, and payment is made later after the event ends successfully.
Q30: How does the website design help me choose the right flavors and products for my guests?
The website provides a comprehensive and categorized showcase of all products and brands available on the truck. It allows you to view images and ingredients accurately, along with a smart filtering feature based on health and dietary preferences (such as Plant-Based, Gluten-Free, or Keto-Friendly options) to ensure choosing what satisfies all attendees.